ATM & ITM Outsourcing for Banks and Credit Unions

NextBranch takes full ownership of your ATM, ITM, and TCR operations. One partner, one monthly fee, everything handled. You focus on branch profitability. We'll keep your ATMs and ITMs running at 99% uptime.

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99% ATM Uptime through NextBranch Outsourcing
99%

99% uptime in 2025 

Up to 30% in savings on ATM operating costs with NextBranch outsourcing.
30%

Up to 30% reduction in ATM operating costs

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One partner. One monthly fee. Everything handled.

  • We take over your ATM and ITM fleet. NextBranch purchases and owns the equipment, or manages your existing fleet. Either way, your team is out of the ATM business.
  • We handle everything. Service, compliance, software, security, monitoring, cash management, reporting. One point of contact. No out-of-scope charges. No surprises.
  • Your team focuses on what matters.  When routine transactions move to self-service, your staff can spend their time on relationships, lending conversations, and growing the business.
 

Everything included in one monthly fee per ATM.

ATM Equipment OwnershipATM Equipment Ownership hover

Equipment Ownership

We purchase and own the machines. Asset insurance. Vandalism coverage. No-cost compliance upgrades. We can also buy your existing fleet at book value.
ATM Implementation for banks and credit unionsATM Implementation for banks and credit unions hover

Implementation

Project management. Site survey. Removal of old equipment. Rigging and installation. On-site training. We bring it live.
ATM operating system licensingATM operating system licensing hover

Software

ATM operating system licensing. Windows licensing. Security software and encryption. Quarterly security patching. Marketing screen updates.
ATM remote troubleshooting and servicingATM remote troubleshooting and servicing hover

Servicing

Remote troubleshooting and fix. Technician dispatch. Second-line maintenance including parts. No out-of-scope charges.
Cash Management including armored car coordination, forecasting, cash ordering, and ATM dispense error resolutions.Cash Management including armored car coordination, forecasting, cash ordering, and ATM dispense error resolutions hover

Cash Management

Armored car coordination. Cash forecasting. Cash ordering. Issue resolution.
Accountability with monthly ATM and ITM fleet reportingAccountability with monthly ATM and ITM fleet reporting hover

Accountability

Monthly reporting. Performance review meetings. Electronic journal retrieval and storage. You always know how your fleet is performing.

From basic ATMs to full branch transformation. One complete partner for the entire journey.

ATMs

Cash withdrawals, deposits, balance checks. The foundation of self-service banking. NextBranch keeps them running, compliant, and current.

ITMs

Everything an ATM does, plus video teller interaction, loan account access, loan payments, mini statements, and higher cash limits. Core integration with Fiserv and other providers enables up to 90% of teller transactions to move to self-service.

TCRs

Teller cash recyclers replace traditional cash drawers behind the counter. Faster transactions, fewer errors, better security. Your tellers spend less time counting cash and more time helping people.

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Don't take our word for it.

See what our customers have to say about partnering with NextBranch for ATM, ITM, and TCR outsourcing.

Hear from our Customers
Hear from our Customers

ATM & ITM Management Models

Every institution is in a different place. NextBranch offers two models, and both come with the same team, the same technology, and the same accountability.

Full Outsourcing

NextBranch owns and manages everything. You put capital on other priorities.

We purchase the equipment, handle all operations, and absorb the risk. You pay one predictable monthly fee per machine. Zero upfront capital, no out-of-scope charges, and compliance upgrades included for the life of the relationship.

Purchase + Managed Services

You own the equipment. We manage everything else.

You retain ownership of your fleet. NextBranch handles monitoring, maintenance, security, compliance, and reporting under one monthly bill. When your equipment reaches end of life, we can purchase it at book value and transition you to full outsourcing.

Both models include 24/7 AutoResolve monitoring, the same Hyosung manufacturer partnership, and the same operations team with 10+ years of financial institution experience.

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Ready to focus on profitability instead of ATM management?

Schedule a conversation with our team. No pressure, no pitch. Just a straightforward look at what ATM outsourcing could look like for your branches.

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