ATM & ITM Outsourcing vs. Purchase + Managed Services
NextBranch offers two models for managing your ATM, ITM, and TCR fleet. Both come with the same operations team, the same AutoResolve monitoring technology, and the same 20+ year Hyosung manufacturer partnership. The difference is who owns the equipment and who carries the risk.
| Features & Services | Full Outsourcing | Purchase + Managed Services |
| NextBranch equipment ownership | ||
| Zero upfront capital | ||
| No-cost compliance and regulatory upgrades | ||
| Vandalism, theft, and natural disaster coverage | ||
| Protection from manufacturer sunsetting and price increases | ||
| Armored cash loading | Optional | Optional |
| Remote monitoring and fix | ||
| Windows security patching (quarterly) | ||
| Security software (whitelisting, hard drive encryption) | ||
| Electronic journal retrieval and storage | Optional | |
| Assistance with customer disputes | Optional | |
| Advanced reporting and performance reviews | ||
| Cash forecasting, optimization, and consulting | ||
| Transaction processing | Optional | Optional |
| Managed wireless connectivity | Optional | |
| First line maintenance | Optional | |
| Second line maintenance | ||
| No out-of-scope charges |
Which Model is Right for You?
Choose Full Outsourcing if:
Your institution wants to eliminate ATM capital expenditures entirely, transfer all equipment risk to a partner, and consolidate every aspect of fleet management into a single predictable monthly fee. This model is the right fit if you're replacing an aging fleet, want to avoid the next compliance upgrade cycle, or are planning a branch transformation that involves ITMs and TCRs. NextBranch owns the equipment, absorbs the risk, and is fully accountable for the outcome.
NextBranch customers on the full outsourcing model have seen up to a 30% reduction in ATM operating costs.
Choose Purchase + Managed Services if:
Your institution recently invested in new equipment and wants expert fleet management without changing your ownership model. This model delivers the same operational quality, monitoring technology, and team as full outsourcing, consolidated under one monthly bill, while your equipment stays on your balance sheet.
When your fleet reaches end of life, NextBranch can purchase your existing equipment at book value and transition you to full outsourcing. Same team, same technology, no disruption.
Still not sure which model fits? We can help you evaluate.
Schedule a conversation, and we'll walk through what each model looks like for your specific fleet and branch strategy.