ATM outsourcing is hard. That's why we built an entire company around doing it right.
NextBranch exists for one reason: to take the ATM, ITM, and TCR burden off your team so you can focus on running your branches. We've been doing this for over 20 years, we manage more than 7,000 machines nationwide, and every decision we make starts with the same question: is this the right thing for our customer?
One focus. Nothing else.
NextBranch's only business is ATM, ITM, and TCR outsourcing for banks and credit unions. We don't sell security systems. We don't run a retail ATM network. We don't have a side business that competes for resources or attention.
Every process we build, every person we hire, and every technology investment we make is in service of one thing: keeping your fleet running and your team free to focus on higher-value work. When your ATM goes down, you're not competing with another division for priority. You are the priority.
That singular focus is what makes the difference between a vendor and a partner.
Privately owned. Customer-first decisions.
When a decision needs to be made, we don't convene a board meeting. We don't run it through a committee. We don't ask how it affects quarterly earnings. We ask one question: is this the right thing to do for our customer?
If the answer is yes, it gets done. A phone call, not a committee. That's the advantage of private ownership. We can be nimble when the situation calls for it, and we can make decisions based on what our customers need rather than what looks best on a shareholder report.
For banks and credit unions that have been on the other end of a slow, corporate vendor relationship, that kind of responsiveness changes the experience entirely.
The largest Hyosung reseller in the United States.
What this means for your institution is that the manufacturer is not at arm's length. When NextBranch needs a part, escalates a technical issue, or evaluates a new product for your fleet, we go directly to the source. There is no intermediary, no support ticket queue, and no waiting for a regional rep to get back to us.
Hyosung is the third-largest ATM manufacturer serving financial institutions in the United States, behind Diebold Nixdorf and NCR. Their equipment is built for reliability and designed with branch transformation in mind, including ITMs with core integration capabilities and cash recycling technology. NextBranch's depth of experience with Hyosung equipment means your fleet is managed by the team that knows these machines better than anyone.
